At a glance
- Closing date
- 7 November 2026 (10 days left)
- Where
- Nairobi, Kenya
- How to apply
- On myjobmag.co.ke, where the employer takes applications.
- This employer
- Nexus Staffing Solutions has 11 open roles on RezSync.
Our client, a leading private security firm based in Nairobi, is seeking a competent, vigilant and tech-savvy Security Operations Controller to manage control room operations, monitor electronic surveillance systems and coordinate security response teams.
The successful candidate will play a critical role in monitoring security incidents, dispatching response teams, maintaining accurate operational records and ensuring timely escalation of security threats.
Candidates must have prior experience working in a private security control room. This is a mandatory requirement.
Key Responsibilities
Monitor CCTV cameras, alarm systems, tracking devices and other electronic surveillance platforms.
Receive, assess and respond to security alerts, emergencies and incident reports.
Coordinate and dispatch field response teams based on alerts, client requests and established procedures.
Maintain accurate incident logs, control room registers and operational records.
Communicate effectively with field officers using professional radio communication protocols and the phonetic alphabet.
Escalate critical incidents and security threats to management promptly.
Ensure adherence to security procedures, operational standards and client service-level agreements.
Prepare shift handover reports, incident summaries and operational performance updates.
Identify unusual activities and support timely intervention to minimise security risks.
Qualifications and Requirements
Diploma or Bachelor’s degree in Security Studies, Criminology or a related field.
At least 1 - 2 years of experience as a Security Controller within a private security firm is mandatory.
Practical experience operating CCTV systems, alarm monitoring systems and digital surveillance tools.
Strong computer skills and the ability to operate security monitoring software.
Excellent English communication skills, both written and verbal.
Knowledge of radio communication procedures and the phonetic alphabet.
Strong analytical, coordination and problem-solving skills.
Ability to remain alert, calm and decisive under pressure.
Willingness to work shifts as required.
CCTV operations training will be an added advantage.
go to method of application »
Minimum qualifications
BA/BSc/HND , Diploma
How to apply
Use the link(s) below to apply on company website.
Recruitment & Training Officer - Private Security
Security Operations Controller
Driver
https://www.myjobmag.co.ke/apply-now/1372533
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