At a glance
- Closing date
- 10 November 2026 (closes today)
- Where
- Nairobi, Kenya
- How to apply
- Directly to the employer by email. The address is in the listing below.
- Similar roles
- 95 other open Customer Service & Support roles on the Kenya board right now.
- This employer
- Powervision Consultancy has 11 open roles on RezSync.
Key Responsibilities
Supervise staff and coordinate daily customer service and operational activities.
Ensure customers receive professional, timely and satisfactory service.
Handle customer complaints and resolve service-related concerns professionally.
Monitor service quality and ensure customers’ garments are handled with care and attention to detail.
Coordinate daily activities to ensure smooth and efficient service delivery.
Monitor stock levels and ensure cleaning materials and other operational supplies are available.
Support cash handling, daily sales monitoring and proper record keeping.
Maintain good communication and coordination among staff.
Ensure staff remain responsible and accountable in carrying out their duties.
Qualifications and Experience
Applicants for this Customer Care Supervisor position should meet the following requirements:
At least two years of experience in a supervisory role within the service industry.
A Diploma in Hospitality Management, Business Management, Customer Service or a related field will be an added advantage.
Experience in dry cleaning, laundry, hospitality, hotels, restaurants or other customer-facing service businesses will be an added advantage.
Proven ability to supervise staff and coordinate daily operations.
Good customer service skills and the ability to handle customer complaints professionally.
Good attention to detail, particularly when handling and checking customers’ garments.
Ability to monitor stock levels and ensure cleaning materials and supplies are available.
Basic knowledge of cash handling, daily sales and record keeping.
Proficiency in MS Office applications.
Key Skills and Personal Attributes
The ideal candidate should demonstrate:
Strong leadership and staff supervision skills.
Excellent communication and interpersonal skills.
Good organisational and coordination abilities.
A customer-focused approach and commitment to quality service.
Attention to detail and accountability.
Maturity, honesty and trustworthiness.
Ability to work independently with minimal supervision.
Application Deadline: 10th November 2026
go to method of application »
How to apply
Interested and qualified candidates should forward their CV to: jobs@powervision.co.ke using the position as subject of email.
Similar open roles
- Membership Accounts Executive at Kenya Association of ManufacturersKenya Association of Manufacturers · Nairobi
- Customer Care Assistant I - 2 PostsInsurance Regulatory Authority (IRA) · Nairobi
- Conduct Supervision Assistant III - 2 PostsInsurance Regulatory Authority (IRA) · Nairobi
- Customer Care Assistant III - 2 PostsInsurance Regulatory Authority (IRA) · Nairobi
- Customer Care Assistant II - 2 PostsInsurance Regulatory Authority (IRA) · Nairobi
- Senior Customer Care AssistantInsurance Regulatory Authority (IRA) · Nairobi
Let RezSync apply to roles like this.
Set up your search once. RezSync matches you to open roles like this one (this one too, if it fits your CV and is still open) and sends a tailored application for each, with a full log and a pause switch you own.
More applications for less effort. Employers decide who they interview; RezSync does not guarantee a job.
Prefer to apply yourself? Apply on myjobmag.co.ke