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Customer Experience Specialist

Cloudlines EV · Lagos

Cloudlines EVLagosPosted 12 November 2026

At a glance

Closing date
The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
Where
Lagos, Nigeria
How to apply
On myjobmag.com, where the employer takes applications.
Similar roles
117 other open Customer Service & Support roles on the Nigeria board right now.
This employer
Cloudlines EV has 11 open roles on RezSync.

Requirements

OND, HND or Bachelor's degree in a relevant discipline; 1-2 years' relevant experience.

Excellent communication, customer service and conflict-resolution skills.

Good computer literacy and organizational/problem-solving abilities.

Professional appearance, positive attitude and ability to work under pressure.

Key responsibilities

Welcome passengers and assist with inquiries, boarding and special needs.

Communicate delays, schedule changes and travel announcements.

Resolve complaints or escalate them and document customer feedback.

Monitor satisfaction, prepare service reports and recommend improvements.

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Minimum qualifications

BA/BSc/HND , OND

How to apply

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