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Customer Service Officer (Waiter / Waitress)

Rubels & Angels · Lagos

Rubels & AngelsLagosPosted 9 November 2026

At a glance

Closing date
The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
Where
Lagos, Nigeria
How to apply
Directly to the employer by email. The address is in the listing below.
Similar roles
338 other open Hospitality, Food & Beverage roles on the Nigeria board right now.

Job Description

Responsible for delivering excellent customer service to guests both onsite and through online orders, ensuring a pleasant dining experience from order taking to service delivery.

Responsibilities

Welcome and attend to guests onsite in a friendly, professional manner

Take accurate food and beverage orders (onsite and online platforms)

Serve orders promptly and ensure quality presentation

Respond to online orders/inquiries and coordinate timely fulfillment

Provide menu knowledge and recommendations to customers

Handle customer complaints and escalate where necessary

Process payments and ensure accurate billing

Maintain cleanliness and organization of dining/service areas

Coordinate with kitchen staff to ensure timely order delivery

Ensure compliance with hygiene and food safety standards

Requirements

Education: Secondary school certificate (minimum); OND is an advantage

Experience: 1–2 years’ experience in customer service, waitering, or related hospitality role

Skills:

Excellent communication and interpersonal skills

Customer service orientation

Multitasking and time management

Basic computer/POS and online order platform proficiency

Problem-solving skills

Team collaboration.

Other Requirements:

Flexibility to work shifts, weekends, and holidays

Neat, presentable appearance

Patience and a positive attitude under pressure.

Minimum qualifications

OND , Secondary School (SSCE)

How to apply

Send CV to: rubelsangels@gmail.com

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