At a glance
- Closing date
- 17 January 2027 (77 days left)
- Where
- Anambra, Nigeria
- How to apply
- On jobberman.com, where the employer takes applications.
- Similar roles
- 24 other open Hospitality, Food & Beverage roles on the Nigeria board right now.
Responsibilities:
Welcome guests and handle check-ins and check-outs efficiently.
Manage reservations received by phone, online, or in person.
Explain room rates, hotel facilities, and hotel policies clearly.
Confirm payment before issuing room keys, following the hotel’s “No payment, no keys” policy.
Process payments accurately, issue receipts, and maintain complete transaction records.
Keep guest information confidential and maintain accurate occupancy records.
Respond promptly to guest inquiries and complaints, escalating issues when necessary.
Coordinate with housekeeping and maintenance to ensure rooms are ready for guests.
Prepare daily occupancy, reservation, and payment reports.
Maintain a clean reception area and provide clear handover notes at every shift change.
Requirements:
A minimum of 5 years of experience
Previous hotel reception or customer service experience preferred.
Strong communication, organisational, and basic computer skills.
Ability to handle cash and use reservation or hotel management systems.
Professional appearance, honesty, and a welcoming attitude.
Availability to work shifts, weekends, and public holidays.
Location: Anambra
Similar open roles
Get applications like this ready in minutes.
Set up your search once. RezSync matches you to open roles like this one and prepares a tailored CV and cover letter for each. Roles that take applications on jobberman.com need one link from you; where employers take email applications, RezSync sends them for you.
More applications for less effort. Employers decide who they interview; RezSync does not guarantee a job.
Prefer to apply yourself? Apply on jobberman.com