At a glance
- Closing date
- 27 December 2026 (56 days left)
- Where
- Lagos, Nigeria
- How to apply
- On jobberman.com, where the employer takes applications.
- Similar roles
- 104 other open Hospitality, Food & Beverage roles on the Nigeria board right now.
Responsibilities:
Daily Operations and Customer Service:
Oversee opening, service and closing procedures.
Ensure drinks and food consistently meet approved recipes, portion sizes and presentation standards.
Maintain a clean, welcoming and organised café.
Resolve customer complaints professionally and promptly.
Monitor equipment and report maintenance issues.
Staff Supervision:
Prepare staff rotas and manage shift coverage.
Monitor attendance, punctuality, appearance and performance.
Train staff on service standards, recipes, hygiene and operating procedures.
Conduct team briefings and address performance concerns fairly.
Support the team during busy periods.
Sales and Cash Control:
Ensure every order is entered into the POS before preparation.
Reconcile cash, card and transfer payments against POS records at each shift handover and daily close.
Ensure transfers are verified through approved business payment channels.
Check discounts, refunds and voids follow the owner’s approval process.
Report shortages, discrepancies and unusual transactions promptly.
Keep accurate records of approved expenses and petty cash.
Stock and Cost Control:
Conduct daily checks of high-value ingredients and regular full stock counts.
Compare ingredient usage with sales and approved recipes.
Record wastage, remakes, complimentary items and staff consumption.
Check deliveries against orders and invoices.
Monitor stock levels, expiry dates and storage conditions.
Submit purchase requests for approval and prevent avoidable shortages or waste.
Reporting and Business Performance:
Submit a daily report covering sales, expenses, cash reconciliation, stock discrepancies and operational issues.
Track sales targets and recommend practical ways to improve performance.
Monitor customer feedback and suggest service improvements.
Maintain accurate operational records and provide clear handovers.
Requirements:
At least two years of supervisory or management experience in a café, restaurant or hospitality business.
Practical experience using POS systems, reconciling sales and managing inventory.
Strong leadership, communication and problem-solving skills.
A high level of integrity, accountability and attention to detail.
Ability to work calmly during busy service periods.
Understanding of food hygiene and safe storage practices.
Ability to use spreadsheets and prepare clear reports.
Availability to work scheduled shifts, including weekends and public holidays.
Coffee and matcha service knowledge is an advantage.
Preferably a female candidate.
The candidate is open to working in December
Performance Expectations:
Success in this role will be measured by accurate reporting, consistent product quality, stock and cash accountability, staff reliability, customer satisfaction and progress towards sales targets.
Remuneration: NGN 300,000-350,000 Monthly
Requirements
Health insurance
Office transport
Office snacks
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