At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Lagos, Nigeria
- How to apply
- Directly to the employer by email. The address is in the listing below.
- Similar roles
- 382 other open Hospitality, Food & Beverage roles on the Nigeria board right now.
Description
We are looking for hotel supervisor who's will befront-line operational leader that will bridgethe gap between hotel management, staff, and guests to ensure daily shifts run smoothly.
Core Responsibilities
Shift Coordination & Leadership: Lead pre-shift team meetings, assign daily tasks, and supervise departments such as front desk, housekeeping, or food and beverage.
Quality Control & Inspections: Regularly inspect guest rooms, public areas, and facilities to ensure cleanliness, safety, and repair standards are met
Guest Relations & Problem Solving: Handle VIP arrivals, special requests, and difficult guest complaints swiftly and professionally.
Staff Training & Scheduling: Onboard new hires, provide ongoing training, manage staff attendance, and build shift schedules
Administrative & Operational Support: Monitor property management systems (PMS), handle financial ledger balances or night audit checks, and track inventory or budgets.
Compliance & Safety: Ensure compliance with health, safety, and occupational guidelines (such as OSHA or local regulations)
Required Qualifications & Skills
Education: Associate Degree, National Diploma, or Bachelor’s degree in Hospitality Management or a related field.
Experience: 1 - 3+ years of hands-on supervisory or operational experience in a hotel or hospitality environment.
Technical Skills: Proficiency in hotel software/Property Management Systems (PMS) and office tools like Word and Excel.
Certifications: Basic certificates in first aid, CPR, food hygiene, or alcohol service (e.g., TIPS, SERV) depending on the property type.
Soft Skills: Strong leadership, active communication, conflict resolution, calm under pressure, and customer-first empathy
Minimum qualifications
BA/BSc/HND
How to apply
Interested and qualified candidates should send their applications to: jobs@uleval.com using the Job Title as the subject of the mail.
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