Recruiter

Key Responsibilities

Full-Cycle Recruitment:

Manage the end-to-end hiring process, including job postings, CV screening, shortlisting, interviews, reference checks, and offer letters.

Talent Pipelining & Local Sourcing:

Develop and maintain a strong talent pipeline to support continuous scaling. Provide local feedback on candidate-market insights and potential successors.

Hiring Manager Collaboration:

Partner with department heads to assess staffing needs, define candidate personas, and draft compelling job descriptions.

Employee Support & Point of Contact:

Act as the primary local HR contact for employees and managers. Provide guidance on HR policies, employment contracts, probation, performance reviews, workplace conduct, and documentation.

Onboarding & Orientation:

Coordinate the onboarding process for new hires to ensure a smooth transition. Collect required documentation, facilitate HR orientation on company policies and workplace standards, and coordinate with IT and Operations.

Employee Connection & Relations:

Maintain regular contact with employees to foster a positive workplace culture. Support check-ins to identify engagement or retention risks early. Handle employee inquiries, assist with conflict resolution, and gather facts for relations cases, escalating serious matters to the HR Manager.

Disciplinary Process Support:

Support disciplinary procedures locally in accordance with company policy. Prepare and maintain documentation for warnings, performance improvement plans, investigation meetings, and terminations.

Leave and Attendance Management:

Process and monitor employee leave requests through the internal HR platform. Review eligibility, handle the HR approval stage, and monitor attendance concerns such as repeated lateness or unauthorized absences.

Offboarding:

Coordinate local offboarding for resignations, non-renewals, and terminations. Ensure completion of resignation documentation, leave reconciliation, asset returns, system-access removals, and exit interviews.

Performance and Probation Tracking:

Track employees approaching probation completion, performance review, contract renewal, and promotion consideration. Act as the single source of truth for local deadlines, ensuring managers complete reviews on time.

HR Administration & Recordkeeping:

Maintain complete, up-to-date, and accurate employee files and HR databases. Oversee Applicant Tracking Systems (ATS) and ensure personnel files contain appropriate documentation (contracts, salary changes, disciplinary records).

Compliance:

Ensure all recruitment practices and HR processes adhere strictly to local labor laws, statutory obligations, and internal company policies.

HR Communications & Reporting:

Support the communication of HR updates to local employees. Provide regular reports covering headcount, new hires, exits, leave activity, attendance, performance concerns, and employee grievances.

Requirements & Qualifications

Education: Bachelor’s degree in Human Resources, Business Administration or a related field.

Experience: Proven work experience as a Recruiter, Talent Acquisition Specialist, or HR Generalist. At least 2 years of HR generalist experience within the relevant country or market.

Technical Knowledge: Hands-on experience with Applicant Tracking Systems (ATS), HRIS platforms, leave-management systems, and modern sourcing techniques (e.g., LinkedIn Recruiter).

Legal Acumen: Solid understanding of employment laws, labor regulations, and standard HR practices in the assigned country.

Skills & Competencies

Excellent verbal and written communication skills with the ability to effectively represent the company’s employer brand.

Strong interpersonal skills and the ability to build trust with candidates, employees, and internal stakeholders.

Exceptional organizational and time-management abilities, capable of managing multiple priorities and tracking local deadlines simultaneously.

High level of integrity, discretion, and ability to manage confidential and sensitive employee information professionally.

Ability to identify and escalate serious employee matters appropriately.

Nice to Have

Experience in a multi-country or remote-first organization.

Experience in EdTech, Online Program Management, higher education, BPO, technology, or shared services.

Experience recruiting Admissions, Student Success, customer-facing, telesales, or other high-volume operational roles.

Relevant HR certification or professional training.

Similar open roles

• HR & Administration OfficerNEXUSSPIDEX EXPRESS GHANA LTD · Accra & Tema Region
• Human Resources OfficerXUNYANGYANG MEDIA LIMITED COMPANY · Ghana
• Human Resources Business PartnerElectroChem Ghana Limited
• Human Resources Business PartnerElectroChem Ghana Limited
• Join Us As A Hr!Surf Ghana Collective · Accra & Tema Region
• Hr Supervisor – Employee RelationsSunda International · Accra & Tema Region