Business Development Officer

Role Overview

Our client is an e-commerce and wellness company based in Gbagada, Lagos, Nigeria requires the services of Business Development Officer for immediate employment.

The Business Development Officer is responsible for driving the overall business growth of the company by identifying new business opportunities, increasing revenue, expanding the Company's customer base, developing strategic partnerships and strengthening market presence.

The role is responsible for developing and implementing business development strategies that support customer acquisition, sales growth, customer retention, partnerships and new revenue opportunities.

The Business Development Officer works closely with the Sales, Brands & Marketing, Operations and Finance functions to ensure that business opportunities are converted into profitable and sustainable customer and business relationships.

The role is also responsible for monitoring market trends, competitor activities, customer needs and emerging opportunities, and translating these insights into practical strategies for business growth.

Core Responsibilities

Business Growth & Strategy:

Develop and implement strategies to increase company revenue and market presence.

Identify new business opportunities, customer segments and revenue streams.

Research industry trends, customer needs and competitor activities.

Identify market gaps and recommend opportunities for business expansion.

Recommend new products, services and business initiatives aligned with Company objectives.

Develop business plans and growth initiatives supporting short- and long-term objectives.

Monitor the effectiveness of business development strategies and recommend improvements.

Identify opportunities to increase customer acquisition, retention and lifetime value.

Sales Leadership & Revenue Generation:

Work closely with the Sales Supervisor and Sales Team to achieve approved sales and revenue targets.

Set clear business development priorities and support the Sales Team in achieving departmental objectives.

Monitor sales performance and identify opportunities to improve lead conversion.

Review sales reports and identify gaps affecting revenue performance.

Support the development of sales strategies that increase customer acquisition and retention.

Monitor the sales pipeline and ensure opportunities are properly followed up.

Identify opportunities for upselling, repeat purchases and customer expansion.

Ensure business development activities contribute directly to revenue growth.

Work with Sales to improve the conversion of qualified leads into delivered orders.

Partnership Development:

Identify potential corporate organisations, distributors, dealers, retailers, wellness businesses and other strategic partners.

Develop and maintain relationships with prospective and existing business partners.

Lead initial discussions with prospective partners.

Negotiate partnership and collaboration opportunities within approved authority.

Identify strategic alliances that can support customer acquisition, distribution, market expansion or brand visibility.

Represent The company at approved business meetings, networking events, exhibitions and industry engagements.

Maintain strong relationships with key stakeholders and strategic partners.

Monitor partnership performance and recommend improvements.

Customer Relationship Management:

Develop and maintain strong relationships with key customers and corporate clients.

Ensure high-value customers receive appropriate service and follow-up.

Monitor customer satisfaction and identify opportunities to improve retention.

Identify opportunities for repeat business and customer referrals.

Work with Sales and relevant teams to resolve major customer concerns.

Review customer feedback and identify recurring issues affecting retention or revenue.

Develop strategies to strengthen long-term customer relationships.

Market Research & Business Intelligence:

Conduct regular market research to identify business growth opportunities.

Monitor competitor activities, pricing, products, promotions and positioning.

Monitor customer preferences and changes in market demand.

Analyse business performance and identify opportunities for improvement.

Identify gaps in the Company's current market offering.

Prepare market intelligence reports for Management.

Provide recommendations based on market and competitor findings.

Use customer and market information to guide business development decisions.

Team Leadership & Cross-Departmental Coordination:

Supervise and coordinate the Sales Supervisor, Sales Closers and Brands & Marketing function in line with the organisational structure.

Set priorities and ensure departmental activities support overall business objectives.

Work closely with the Brands & Marketing Supervisor to improve lead generation and brand visibility.

Work with Media Buyers and Content Creators to ensure marketing activities support business development objectives.

Collaborate with Operations to ensure business commitments can be fulfilled.

Coordinate with Finance on pricing, quotations, profitability and commercial decisions.

Promote accountability and collaboration across departments.

Identify performance gaps and escalate or address them appropriately.

Proposal Development & Negotiation:

Prepare and review business proposals, quotations, presentations and partnership documents.

Lead negotiations with prospective clients and business partners within approved authority.

Ensure proposals are professionally prepared and aligned with Company objectives.

Follow up on submitted proposals and business opportunities until closure.

Support Management during high-level negotiations where required.

Ensure commercial commitments made to customers or partners are properly communicated internally.

Performance Monitoring & Reporting:

Monitor business development activities against approved targets.

Track sales pipeline, partnership opportunities and revenue performance.

Review departmental performance reports and identify areas requiring attention.

Prepare weekly and monthly Business Development reports.

Maintain accurate records of client meetings, proposals, negotiations and opportunities.

Monitor conversion of business opportunities into revenue.

Provide Management with recommendations for improved performance.

Ensure the Business Development function operates with measurable targets and documented results.

Business Expansion & Continuous Improvement:

Identify new markets and customer segments for the company products.

Explore new distribution and partnership channels.

Identify opportunities for new revenue streams.

Evaluate potential business initiatives and present recommendations to Management.

Continuously review existing business development processes.

Introduce practical improvements that increase efficiency, revenue and customer acquisition.

Stay informed about relevant developments within the beauty, wellness and e-commerce market

Requirements

Qualifications and Experience:

Candidates should possess a B.Sc Degree in Marketing, Business Administration or any related discipline with a minimum of 2 years work experience.

Confident, well-spoken, and presentable

Excellent interpersonal and persuasion skills

Ability to close deals and build rapport

Eager to learn and adapt quickly

Highly professional, disciplined, and results-driven

Comfortable interacting with top-tier clients

Females are required for this role for gender balance.

Candidates should not be more than 35 years of age.

Proximity to the location will be an advantage. Candidates living at Anthony, Oshodi, Charly boy, Bariga, Ladi Lak, Oworoshoki, Gbagada and its environs will be considered.

Key Deliverables:

Achievement of approved business development and revenue targets.

Active and qualified sales/business development pipeline.

Increased customer acquisition and market penetration.

New strategic partnerships developed.

Existing partnerships effectively managed.

Improved customer retention and repeat business.

New revenue opportunities identified and pursued.

Effective coordination of Sales and Marketing activities.

Professional business proposals and presentations.

Successful negotiation and closure of business opportunities.

Accurate weekly and monthly business development reports.

Relevant market and competitor intelligence reports.

Clear recommendations to Management on growth opportunities.

Improved Sales Team performance through effective leadership and coordination.

Required Competencies:

Technical Competencies:

Business Development

Sales Management

Strategic Planning

Revenue Growth

Partnership Development

Corporate Sales

Negotiation & Closing

Customer Relationship Management

Market Research & Analysis

Sales Pipeline Management

Proposal Writing

Business Planning

Financial & Commercial Awareness

Presentation Skills

Networking & Relationship Building

Microsoft Office/Google Workspace

Report Writing

Behavioural Competencies:

Leadership

Strong communication

Strategic thinking

Results orientation

Accountability and ownership

Negotiation ability

Problem-solving

Initiative

Decision-making

Relationship building

Teamwork and collaboration

Time management

Adaptability

Professionalism

Integrity

Continuous improvement mindset

go to method of application »

Minimum qualifications

BA/BSc/HND

How to apply

Interested and qualified candidates should send their CV to: recruitment@jevconsulting.com.ng and copy jobs@jevconsulting.com.ng using the Job Title as the subject of the email.

Similar open roles

• Senior Sales Executive - our Points by Sheraton Ikot EkpeneMarriott International, Inc. · Akwa Ibom
• Business Development Lead (Retail & Hospitality)Eko Organic Food Industries Limited (EKOFIN) · Lagos
• Operations & Business Development ManagerSkinCure · Lagos
• Business Development ManagerTusen Consulting · Lagos
• Revenue and Growth ManagerAfrican Naturalistas · Lagos
• SME Lending SpecialistPage Financials · Lagos