Business Operations Officer

Role Overview

Bridgemead Advisory is seeking an organised, proactive, and detail-oriented Business Support Officer to provide day-to-day administrative, operational, and coordination support across the firm.

The successful candidate will work closely with the Business & Operations Manager to ensure smooth daily operations, administration, and client-engagement logistics while supporting consultants and leadership in delivering high-quality client work.

This is an excellent early-career opportunity for a professional seeking practical exposure to business operations, finance, people operations, and client delivery within a fast-paced advisory environment.

Key Responsibilities

Administrative & Office Support: Provide day-to-day administrative support to the Business & Operations Manager and wider team; manage correspondence, scheduling, calendars, filing systems, business/client/HR documentation, office supplies, procurement, vendor relationships, and logistics for meetings, workshops, and firm events.

Operations & Reporting Support: Support the implementation and maintenance of operational processes and SOPs; track project resourcing, timelines, and engagement documentation; maintain accurate operational records and data; monitor KPIs; and assist with periodic reports, dashboards, and operational updates.

Finance & Expense Coordination: Support basic bookkeeping activities, including expense tracking, invoice processing, vendor payment coordination, and preparation of expense reports and supporting documentation; track office and project-related expenditure against budgets and support the Finance function as required.

People & HR Support: Support recruitment coordination, including interview scheduling and candidate record management; assist with onboarding, documentation, and induction logistics; maintain accurate and confidential employee records; and support staff engagement activities and internal communications.

Client & Engagement Support: Coordinate client engagement logistics, including scheduling and preparation of materials; assist consultants with formatting, proofreading, and preparation of client-facing documents and presentations; and maintain client records and engagement trackers.

Systems & Technology: Support the use and maintenance of the firm’s project management, CRM, scheduling, and reporting platforms; ensure data is accurate, complete, and up to date; and assist in generating basic operational reports and dashboards.

Qualifications

Bachelor’s degree in Business Administration, Management, Social Sciences, or a related discipline.

Minimum of 2 years’ professional experience in an administrative, operations, or business support role.

Experience in a professional services, consulting, or corporate environment is an advantage.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.

Familiarity with project management, CRM, or scheduling tools such as Trello, Asana, Notion, or HubSpot is an advantage.

Strong organisational and multitasking skills with excellent attention to detail.

Good written and verbal communication skills.

Ability to manage multiple tasks and deadlines in a fast-paced environment.

High level of discretion, reliability, and professionalism when handling confidential information.

Minimum qualifications

BA/BSc/HND

How to apply

Interested and qualified candidates should send their CV to: career.bridgemeadnghr@gmail.com

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