At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Abia, Nigeria
- How to apply
- Directly to the employer by email. The address is in the listing below.
- Similar roles
- 389 other open Hospitality, Food & Beverage roles on the Nigeria board right now.
- This employer
- Efezi Southsea Nigeria Limited has 26 open roles on RezSync.
Job Summary
The Housekeeping Supervisor is responsible for supervising the daily activities of the housekeeping department to ensure that guest rooms, public areas, offices and other hotel facilities are maintained in a clean, hygienic and presentable condition.
The successful candidate must ensure high standards of cleanliness, proper room preparation, effective staff supervision, adequate inventory control and excellent guest satisfaction in line with the hotel's operational standards.
Key Duties and Responsibilities
Supervision of Housekeeping Operations:
Supervise the daily activities of room attendants, cleaners and other housekeeping personnel.
Allocate duties and prepare daily work schedules for housekeeping staff.
Ensure all guest rooms are properly cleaned, arranged and ready for occupancy.
Conduct regular inspections of occupied, vacant, dirty and ready rooms.
Ensure corridors, staircases, reception areas, offices and public spaces are clean.
Monitor the quality and speed of housekeeping services.
Ensure rooms are prepared according to the hotel's standards before guest arrival.
Staff Management and Training:
Supervise, train and guide housekeeping staff.
Monitor staff attendance, punctuality, grooming and discipline.
Ensure staff comply with established housekeeping procedures.
Conduct regular departmental briefings.
Identify staff performance gaps and recommend improvements.
Report staff misconduct and operational challenges to management.
Room Inspection and Maintenance:
Inspect guest rooms to ensure proper cleanliness and presentation.
Check bedsheets, towels, toiletries and other room amenities.
Ensure furniture, fittings and equipment are properly arranged and functional.
Report maintenance defects to the Maintenance Department.
Follow up on outstanding maintenance requests.
Ensure rooms are released for sale only after meeting the hotel's standards.
Linen and Inventory Management:
Monitor the use and distribution of bed linens, towels and housekeeping supplies.
Maintain proper records of linen and cleaning materials.
Conduct regular stock-taking and report shortages.
Ensure proper handling, storage and replacement of damaged linen.
Monitor the usage of cleaning chemicals and guest amenities.
Prevent unnecessary wastage, theft and misuse of hotel property.
Hygiene, Health and Safety:
Ensure strict compliance with hygiene and sanitation standards.
Monitor the proper use of cleaning chemicals and equipment.
Ensure staff observe personal hygiene and wear appropriate uniforms.
Maintain cleanliness in toilets, bathrooms and public areas.
Ensure safe handling and storage of cleaning materials.
Report accidents, hazards and safety concerns to management.
Guest Relations and Service Delivery:
Respond promptly to housekeeping-related guest complaints.
Ensure special guest requests are attended to professionally.
Coordinate with Front Office regarding room status and guest requirements.
Ensure VIP rooms receive appropriate attention.
Maintain a high standard of guest comfort and satisfaction.
Reporting and Administration:
Prepare daily housekeeping reports.
Maintain accurate room inspection and cleaning records.
Prepare duty rosters and staff attendance reports.
Report lost and found items according to hotel procedures.
Monitor departmental expenses and supply requirements.
Submit regular operational reports to the Executive Housekeeper or Hotel Manager.
Qualifications and Requirements
Minimum of OND, HND or Bachelor's Degree in Hospitality Management, Hotel Management or any related discipline. Relevant professional training will be an advantage.
Minimum of 2–3 years' experience in hotel housekeeping, with at least 1 year in a supervisory position.
Good knowledge of hotel room cleaning procedures and housekeeping standards.
Practical experience in room inspection, bed-making and public area cleaning.
Knowledge of linen management, inventory control and housekeeping supplies.
Good understanding of hygiene, sanitation and health and safety procedures.
Ability to supervise, train and motivate housekeeping personnel.
Good communication, organisational and administrative skills.
Basic computer literacy and report-writing skills.
Must be hardworking, disciplined, observant and detail-oriented.
Preferred Gender: Male.
go to method of application »
Minimum qualifications
BA/BSc/HND , OND
How to apply
Send Applications to: efezisouthsea2000@gmail.com
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