HR Admin and Operations Officer

Job Summary

We are seeking a proactive and organised HR Administration & Operations Officer with relevant experience in the real estate industry. The successful candidate will oversee day-to-day HR and administrative functions, support recruitment activities, maintain employee records and ensure smooth office operations while providing effective customer support.

Key Responsibilities

Coordinate recruitment activities, including job postings, candidate screening, interview scheduling and onboarding.

Manage employee documentation, personnel files and staff records.

Support the implementation of HR policies, procedures and administrative processes.

Coordinate staff attendance, leave records and general employee administration.

Oversee daily office administration, ensuring a well-organised and efficient work environment.

Manage company documentation, correspondence and proper record keeping.

Handle customer enquiries, provide timely responses and maintain effective communication with clients.

Support customer relationship management and ensure a positive client experience.

Coordinate office supplies, vendors and other administrative requirements.

Assist with operational activities and provide administrative support to management.

Prepare periodic HR and administrative reports as required.

Requirements & Qualifications

Bachelor’s degree or HND in Human Resource Management, Business Administration, Industrial Relations or a related field.

At least 2 years experience in real estate.

Previous experience in HR administration, office administration or operations.

Previous experience working in the real estate industry is mandatory.

Good understanding of recruitment, onboarding, employee records and general HR processes.

Strong organisational, multitasking and administrative skills.

Excellent written and verbal communication skills.

Proficiency in Microsoft Office and Google Workspace.

Strong interpersonal skills and the ability to handle customer enquiries professionally.

Ability to work independently and manage multiple responsibilities effectively.

Minimum qualifications

BA/BSc/HND

How to apply

Interested and qualified? Go to Dicalo Consulting Group on forms.gle to apply

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