Receptionist & Admin Assistant at Janta Kenya

Key responsibilities

Welcome visitors and manage incoming calls, emails and messages.

Respond to client enquiries and direct them to the relevant team members.

Record client details and communication in the CRM, assign leads and follow up on their progress.

Update property listings on the company website and property portals.

Coordinate meetings, prepare agendas, take minutes and track action points.

Prepare daily and weekly enquiry reports for management.

Maintain accurate physical and digital filing systems.

Monitor office supplies, meeting room schedules and general office presentation.

Support the tracking of field agents’ movements and maintain check-in records.

Assist with follow-ups on property-related bills, leases and rental payments.

Provide administrative support to the Director and senior management.

What we’re looking for

Strong communication and interpersonal skills, with a welcoming and professional manner.

Excellent organisational and time-management skills.

High attention to detail, especially when handling records and data.

Confidence using office software, CRM systems and online platforms.

Ability to manage multiple tasks in a fast-paced office.

Experience in real estate, customer service or administrative support is an advantage.

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